FirstNet Assist

Need elevated access?
Need to reach dedicated care?
Need to fix your device?

Help is just a click away.

Uplift FirstNet access to individuals who provide critical support

  • Mutual Aid Events

    FirstNet users see active uplift incidents and events within a 50-mile radius

  • Extended Support

    Personnel offering critical support to first responders request priority uplift with one click

  • Responder Control

    Responder Control Commander Control Assigned supervisors receive texts and links with requester information for easy and informed approval of field uplift requests

  • After-Action Reports

    FirstNet provides time-stamps of all uplift requests and related activities for review and export

Dedicated FirstNet care and support is just one click away

  • Immediately Connect

    Every app screen has a button that puts you in direct voice contact with your FirstNet care representative.

  • Live Chat

    One-button access to a live chat text with your FirstNet care representative

  • App Tutorial

    Access a user-friendly tutorial that walks you through app features and functions.

  • Device Diagnostics

    Quick access to a self-help tool designed to diagnose and resolve issues with your device.


Browse your inventory of reviewed and approved digital gear

Download App Catalog Booklet (PDF)

Online App Catalog Inventory

*App descriptions and information contained in any linked materials about the apps are created by the app provider and, as such, AT&T and FirstNet do not assume responsibility for the content.