FirstNet community

Real stories from FirstNet customers

Read what public safety is saying about how FirstNet helps drive their missions' success.

EMT and firefighter speaking outside an ambulance, with FirstNet devices in hand.
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D.C. advances communications with FirstNet

Washington, D.C.’s Office of United Communications uses FirstNet to support 9-1-1 operations and keep first responders connected.

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The FirstNet impact in Englewood Cliffs

When every second counted, local firefighters used FirstNet to locate hazards in seconds and empower municipal teams.

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Volunteers made a difference on 9/11

Carol Tyler served as a community EMT in Ho-Ho-Kus, NJ, just 30 minutes from New York. When she saw the news, she sprang into action so quickly that by the time the call came in, her crew was already en route.

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Austin ISD keeps students safer with FirstNet

Austin ISD uses FirstNet to improve communication and safety across its 550-bus fleet, helping keep 20,000 students connected.

We remember those who answered the call

Their legacy lives on in the service, sacrifice and commitment shown by first responders. 9/11 is a moment that continues to shape the work of public safety today.

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News and events

Learn what’s happening with the FirstNet community

FirstNet launches first-ever 5G standalone core

The new FirstNet network core is the only 5G standalone core dedicated to and purpose built for public safety to give first responders more reliability, security and control over their network.

August 2-5, 2026

APCO

Connect with the FirstNet team at APCO in San Antonio, TX. Learn about how FirstNet supports the changing communications landscape for public safety.

More customer stories

Highlights from the FirstNet community in their own words