What is FirstNet Rapid Response?

A push-to-talk solutions that provides priority access to voice, data, video, location and interoperability services on the nationwide FirstNet network.

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Benefits

Reliable communications for your team when every second counts

  • Nationwide coverage

    The FirstNet network provides mission-critical Quality of Service, ensuring voice and data traffic have the highest priority.

  • Evolution to mission-critical push-to-talk

    FirstNet eligible Enhanced Push-To-Talk customers can migrate their service and talk groups to FirstNet Rapid Response.

  • LMR to LTE interoperability

    Land Mobile Interoperability is available using radio over IP, and Inter-RF Subsystem Interface or Console Subsystem Interface for P25 LMR systems.

  • Situational awareness​

    Location services, live video streaming, user checks and multimedia file sharing enhance user safety.

FirstNet Rapid Response features

Offering customers a solution that combines rich features with mission-critical performance

Police officer using a smart phone

Mission-critical standards

FirstNet Rapid Response is a mission-critical push-to-talk solution that offers FirstNet customers a solution based on Third Generation Partnership Project (3GPP) standards. FirstNet Rapid Response combines rich features with mission-critical performance on the FirstNet network. This includes:

  • User profiles and roles
  • Operational status messaging
  • Emergency calling
  • Video streaming
  • User check and user enable/disable

Resources

FirstNet Rapid Response support

Frequently asked questions

Your FirstNet Rapid Response questions answered

Featured compatible devices are listed in the FirstNet Rapid Response device portfolio.

FirstNet Rapid Response is a highly secure solution designed to meet the needs of first responders. The FirstNet network applies standard 128-bit LTE wireless encryption. In addition, FirstNet Rapid Response applies Advanced Encryption Standard (AES)256-bit encryption to voice, data and video

FirstNet Rapid Response has nationwide coverage, including rural and remote areas, supported by an extensive network. Learn more with the FirstNet coverage map.  

Download the FirstNet Rapid Response product brief to see pricing options for FirstNet Rapid Response and related plans. 

FirstNet Rapid Response is primarily intended for use within the United States. The service is a voice-over-IP service that requires wireless connectivity on the FirstNet network or Wi-Fi networks. Use of FirstNet Rapid Response when roaming on FirstNet domestic roaming partners is dependent on the partner having connectivity to the FirstNet core, and subscribed devices will indicate the service provider as AT&T or FirstNet. When roaming with domestic or international roaming partners that do not display AT&T or FirstNet as the service provider, FirstNet Rapid Response may not support all features, including prioritization. Use of FirstNet Rapid Response while roaming internationally will be charged atAT&T’s standard international roaming rates. Learn more with the FirstNet coverage map.  

Speak to a FirstNet customer service representative. New agency customers can call 800.577.8734. Existing customers can call 800.574.7000 to speak with a representative.

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Take advantage of all the benefits FirstNet provides

  • New agency customer

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  • Existing agency customer

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