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FirstNet Fusion

Fusion redefines group communications by delivering nationwide next-gen interoperability that turns fragmented response into unified action. 

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Female law enforcement officer using FirstNet Fusion on a push-to-talk device in front of cruiser

Why choose FirstNet Fusion

Get the highest priority¹ on FirstNet with Fusion mission-critical PTT

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Interoperability unlocked

Fusion is the first and only solution to connect with virtually any LMR system² through open standards, enabling cross-platform communications. 

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Unifying communications

Fusion extends mission-critical communications across every device type, carrier, individual user or agency with no delays to get your teams connected.

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Mutual aid made easy

Fusion facilitates multi-agency incident response, with easy talkgroup linking between agencies, in just a few clicks.

¹Other than mandated emergency calling.

²Fusion creates a universal gateway via Fusion Link, enabling live communication between mission-critical push-to-talk and any land mobile radio system. Fusion Link is an optional LMR interoperability service available to Fusion users.

FirstNet Fusion features

Unifying critical communications - enhancing coordination and response

Feature Details
Mission-critical push-to-talk (MCPTT)
 Near real-time mission-critical voice with customizable priority settings for talkgroups and users to ensure the right voices are connected. 
Fusion Link*
 Fusion creates a universal gateway, enabling live communication between mission-critical push-to-talk and virtually any land mobile radio system.
Mutual aid 
 Seamlessly link talkgroups and channels across agencies, with support for thousands of users for scalable and unified response.
Fusion Dispatch Intuitive, web-based command and control for agency admins to coordinate teams, monitor activity and manage resources from anywhere.
Location services  Near real-time user tracking, geofencing and notifications for situational awareness and rapid deployment. 
Video streaming* Broadcast live video between team members and dispatch, empowering decision makers with real-time intelligence. 
Secure messaging  Quickly send files, alerts and updates with end-to-end encryption to keep communications fast, secure and reliable.
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*Optional feature with additional fee

What is Fusion Link

The first mission-critical standards-based interoperability solution

  • Unlike closed systems that lock agencies into proprietary platforms, Fusion Link acts as a universal gateway – connecting Fusion push-to-talk users to radio users on virtually any LMR system. Augment your agency’s communication systems for a low monthly per user fee; no associated hardware costs.

     

    What you get: 

    • Group calls, emergency alerts and mutual aid coordination across MCPTT and LMR
    • Support for LMR interfaces (ISSI, CSSI and DFSI)
    • End-to-end encryption
    • Seamless failover and geo-redundancy for uninterrupted service 

Frequently asked questions

Your Fusion questions answered

FirstNet Fusion is a mission-critical communication platform that connects teams across wireless and LMR networks. Both agencies and individual customers can use it on any device type, on the FirstNet network or in a multi-carrier environment.

Fusion Link is the only universal MCPTT-to-LMR gateway – enabling real-time, encrypted communication between Fusion MCPTT users and users on virtually any radio system. Fusion Link supports all standard LMR interfaces (ISSI, CSSI and DFSI) and strictly adheres to the 3GPP mission-critical standards for interworking functionality.

No, FirstNet Fusion works with your existing LMR systems and push-to-talk devices – it’s an augmentation for two-way radios to communicate with smart phone users and vice versa – to give your teams better situational awareness and enhanced capabilities than voice-only communication can provide.

Agency administrators can send and receive mutual aid invitations to establish, expand and maintain shared talkgroups in a matter of minutes.

Once connected, users within the talkgroup - from both agencies - can talk securely until either agency admin deactivates the connection.

Fusion works across carriers when a customer provisions Fusion licenses on users' devices that have either a FirstNet SIM or a non-FirstNet SIM. Users on any carrier can then communicate through Fusion talkgroups.

Yes, FirstNet Fusion supports individual customers, making it ideal for volunteer-based agencies.

Fusion will be available for both agencies and individual customers – making it accessible to full-time departments, volunteers and support teams alike.